Privacy Policy

Author Growth (“we”, “us”) respects your privacy. This policy explains what personal information we collect through this website, why we collect it, how we use it and the choices you have.

Who we are

Author Growth is an author marketing and reader growth consultancy founded by Kendra. For the purposes of data protection law, the data controller is [legal name of the business], [business address]. You can contact us about privacy at authorgrowth.site@gmail.com.

What we collect

We only collect the information you choose to give us, and a small amount of technical information needed to run the website.

• Enquiry forms. When you request a free book audit, ask for manuscript help or start a conversation, we collect the details you enter: usually your name, email address, information about your book and your message.
• Manuscripts. Manuscripts are never uploaded through this website. If you choose to share one with us later, we’ll tell you how, and it will be handled as described under “Manuscripts and confidentiality”.
• Technical information. Like most websites, our hosting provider automatically records basic technical information such as your IP address, browser type and the pages requested, to keep the site secure and working.

How we use your information

• To respond to your enquiry, audit request or request for manuscript help
• To provide any services you ask us for
• To keep records of our correspondence and any agreement between us
• To keep the website secure and working properly

We will not add you to a mailing list or send you marketing unless you’ve clearly asked us to. We never sell your personal information.

Our lawful basis

Where data protection law such as the UK GDPR or EU GDPR applies, we rely on your consent when you submit a form, on taking steps at your request before entering into a contract, on performing a contract with you, and on our legitimate interest in running a secure and effective website.

Who we share it with

We share personal information only with trusted service providers who help us run this website and our business, and only as far as they need it:

• Our website hosting provider, [hosting provider]
• Our form-handling provider, [form provider], which delivers your form submissions to our inbox
• Our email provider, [email provider]
• Google Fonts, which provides the typefaces used on this website. When a page loads, your browser requests the fonts from Google’s servers, which receive your IP address.

We may also disclose information where the law requires us to.

Manuscripts and confidentiality

If you share a manuscript or other unpublished work with us, we use it only to provide the help you asked for. We do not share it with anyone else without your permission, and you keep full ownership of your work. When the work is complete, we will delete or return your manuscript on request.

How long we keep it

We keep enquiry details for as long as we need them to respond to you and for a reasonable period afterwards, in case you get in touch again. If we work together, we keep records for as long as needed for that work and to meet our legal and accounting obligations. [Specific retention periods to be confirmed.]

Your rights

Depending on where you live, you may have the right to access the personal information we hold about you, to correct it, to ask us to delete it, to object to or restrict how we use it, to withdraw consent and to receive a copy of it in a portable format. To use any of these rights, contact us at authorgrowth.site@gmail.com.

If you’re unhappy with how we’ve handled your information, you can complain to your local data protection authority. In the UK, that’s the Information Commissioner’s Office (ico.org.uk).

Cookies

This website does not use advertising or analytics cookies. If that changes, we will update this policy and ask for your consent where the law requires it.

International transfers

Some of our service providers may process information outside the country where you live. Where they do, we make sure appropriate safeguards are in place.

Changes to this policy

We may update this policy from time to time. The date at the top of the page shows when it was last changed.

Contact

For any question about this policy or your information, contact us at authorgrowth.site@gmail.com, or use the conversation form.